Important subscription notice
Monibly blocks permanent account deletion while a Stripe Premium subscription is still set to renew. Use Manage billing on the Subscription page to cancel renewal first. Once cancellation is scheduled, you may delete the account immediately, but any remaining paid Premium access ends with the deleted account.
1. Delete in Monibly
Open Monibly and go to:
- Settings
- Account
- Delete Account
Review the warning, type DELETE, and confirm. Account deletion is permanent and cannot be undone.
2. Request deletion by email
If you cannot access Monibly, email Support from the address connected to your account and request permanent deletion. Monibly may verify your identity to protect against unauthorized deletion.
Contact: support@monibly.app
3. Data associated with deletion
Account deletion is intended to remove your Monibly account and account-linked data, including profile information, conversations, messages, saved content, Memory, preferences, follows, likes, reactions, and game records.
Some limited records may be retained only where required or permitted for legal, safety, fraud-prevention, billing, tax, dispute, compliance, or security reasons.
4. What deletion does not control
Stripe, your card issuer, a supported digital-wallet provider, and other service providers may retain transaction or account records under their own legal obligations and policies. Deleting Monibly does not delete records those providers are legally required or permitted to retain.
Read Monibly’s Privacy Policy and Terms of Service for more information about retention, consent, subscriptions, and account data.